Z Inclusive Management LLC ("we," "us," "our," or "the Company") is a management services company providing administrative management, business management, executive management, hotel management, motel management, industrial management, medical office management, office administration, and office management services. We are headquartered at 1912 CAPITOL AVE STE 500, CHEYENNE, 82001, United States.
This Privacy Policy describes how we collect, use, disclose, retain, and protect information in the course of providing management services to our clients. Because we manage operations for dental practices, physician offices, surgical practices, professional offices, hotels, motels, industrial operations, and general businesses, we handle information that belongs to our clients, their patients, their guests, their employees, and their vendors. This policy addresses those data flows specifically — not just generic website data.
Where we handle patient information on behalf of a medical practice client, we do so as a business associate under applicable health privacy laws, and we operate under the terms of a business associate agreement with that client. This policy is not a substitute for that agreement; where the two differ, the business associate agreement controls for patient information.
If you have questions about this policy or about how we handle your information, you can contact us using the details in Section 14 below.
We collect information necessary to provide management services to our clients, to operate our business, and to comply with applicable law. The categories of information we collect include:
When a client engages us, we collect the client's name, business name, address, contact details, business structure, ownership information, and the scope of services we are engaged to provide. We also collect operational information — schedules, vendor lists, staff rosters, billing cycles, and compliance documentation — as necessary to perform the management functions the client has asked us to perform.
Where we manage the office of a dentist, physician, surgeon, or professional, we may handle patient scheduling information, billing information, insurance information, and communications on behalf of the practice. We handle protected health information only as permitted by the business associate agreement with the practice and applicable health privacy laws. We do not use patient information for our own purposes.
Where we manage a hotel or motel, we may handle guest reservation information, contact details, payment information, and feedback on behalf of the property. We handle this information only as necessary to perform the management functions the property owner has engaged us to perform.
Where we manage staffing functions for a client, we may collect employee names, contact details, schedules, payroll information, and performance records on behalf of the client. We handle this information as a processor on behalf of the client employer, not as an employer ourselves, except where we directly employ staff assigned to a client engagement.
We collect vendor and supplier names, contact details, contract terms, and performance information as necessary to manage vendor relationships on behalf of our clients.
When you contact us through our website, by email, or by phone, we collect the name, company, email address, phone number, service of interest, role, and the content of your message. We also collect basic technical information such as IP address and browser type when you visit our website.
To process client invoices and manage billing on behalf of clients, we collect bank account details, payment instructions, and transaction records. We do not store full card numbers on our systems. Payment processing is handled through banking and payment partners under their own security and privacy controls.
We use the information we collect to provide management services to our clients and to operate our business. Specifically, we use information to:
We do not sell personal information to third parties. We do not use patient information for marketing or our own commercial purposes.
To the extent we process personal data of individuals located in the European Economic Area, the United Kingdom, or other jurisdictions with similar data protection laws, we rely on the following legal bases:
We share information with third parties only as necessary to provide management services, fulfill contracts, comply with the law, and operate our business. The categories of recipients include:
Where we manage vendor relationships on behalf of a client, we share information with the client's vendors, suppliers, and service partners as necessary to perform those management functions.
For medical practice clients, we share billing and insurance information with payers and clearinghouses as necessary to process claims on behalf of the practice.
We share payment and transaction information with banks and payment processors to process client invoices and manage billing on behalf of clients.
We disclose information as required by health privacy authorities, employment agencies, tax authorities, hospitality regulators, and other regulators with jurisdiction over our services or our clients' operations.
We share information with professional liability insurers and auditors who verify our records, under appropriate confidentiality controls.
In the event of a dispute over scope, performance, or payment, we may share information with legal advisors, arbitrators, or courts as necessary to resolve the matter.
If we reorganize, merge, or sell all or part of our business, we may transfer information to the successor entity, subject to the protections of this policy and any applicable business associate agreement.
We retain information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. The retention periods that apply include:
When information is no longer needed, we delete it or render it de-identified, subject to any legal hold or retention requirement that applies.
We protect information using administrative, technical, and physical safeguards appropriate to the sensitivity of the data and the nature of our services. These safeguards include:
No system is perfectly secure. If a breach occurs that affects information we handle, we will notify affected clients and regulators as required by applicable law and our contractual obligations.
Depending on your jurisdiction, you may have rights regarding your personal information. These rights may include:
To exercise any of these rights, contact us at support@zinclusiv.shop. We will respond within the timeframe required by applicable law — typically within 30 days.
If you are a patient of a medical practice we manage, your rights regarding your health information are governed by the practice's notice of privacy practices and applicable health privacy laws. We will direct your request to the practice where appropriate.
Our website uses minimal cookies and tracking technologies. We do not use advertising cookies or third-party tracking pixels. The technologies we may use include:
You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.
Because we may serve clients with operations across state and national borders, information may be transferred between jurisdictions. When we transfer information internationally, we do so under appropriate safeguards, which may include standard contractual clauses, binding corporate rules, or other transfer mechanisms recognized by applicable law.
If you are located in a jurisdiction with data protection laws, your information may be transferred to a jurisdiction with different privacy laws. We take steps to ensure that your information receives equivalent protection wherever it is processed.
Our website may contain links to third-party websites — such as regulatory agencies, industry associations, or service partners. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party site you visit.
Our website and our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.
We may update this Privacy Policy from time to time to reflect changes in our services, the regulatory landscape, or applicable law. When we make material changes, we will update the "Effective Date" at the top of this policy and, where appropriate, provide notice to affected clients. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy, about how we handle your information, or to exercise any of your rights, please contact us:
We will make every reasonable effort to respond to your inquiry promptly and in accordance with applicable law.